Do your customers inspire you?
They should – it leads to great product success. All of our Online Communities employ elements of Co-Creation to help you connect with your customers in a meaningful way and accelerate innovation for your brand.
They should – it leads to great product success. All of our Online Communities employ elements of Co-Creation to help you connect with your customers in a meaningful way and accelerate innovation for your brand.
Creating a better customer experience starts with a company’s effort to reach out and learn. Knowing your customers is important, but having them involved every step of the way through a private online insight community is a completely different ballgame. Through ongoing conversations with your customers in a collaborative group setting, you can tap into their needs and bring the right solutions to life.
Collaborate on a 24/7 built-in infrastructure for customer engagement and conversation, while utilizing traditional and cutting-edge community research tools including polls, forum discussions, surveys, CrowdWeaving® Challenges, and more.
CrowdWeaving®, our proprietary co-creation approach, is all about engaging your consumers at the earliest stage of creation. By presenting members with either a challenge or a problem to solve, they are able to offer solutions that can inspire you to create an innovative new product or service that will revolutionize the marketplace. Through this creative process, we gain deeper insight into consumers’ key needs and drivers of behavior.
Some of the world’s most trusted brands work with us to engage with their customers.